Terms & Conditions

Terms & Conditions

1. Agreement to Terms and Conditions

1.1 Acceptance of Terms and Conditions

1.1.1 The CACHE Alumni website is owned by NCFE. References to ‘we’, ‘us’ or ‘our’ are references to NCFE. We’re a company registered in England and Wales (company number 02896700), our VAT number is 110 7856 30. NCFE is a registered charity (charity number 1034808). Our registered office and address for correspondence is:

Q6 Quorum Business Park
Benton Lane
Newcastle upon Tyne
NE12 8BT

1.1.2 Your use of the CACHE Alumni website is at all times subject to these Terms and Conditions. References to ‘You’ and ‘Your’ are references to the user. By using our website you agree to the Terms and Conditions set out below. If you don’t agree to these Terms and Conditions you must stop using the website immediately.

1.2 Changes to Terms and Conditions

1.2.1 We reserve the right, from time to time – with or without notice to you – to change these Terms and Conditions at our sole discretion. The Terms and Conditions applicable to your access to and use of the CACHE Alumni website will be the version which is current and displayed on the CACHE Alumni website at each date you access the website. Your use of the website after changes are made means that you agree to be bound by such changes. These terms were last updated in May 2017.

2. Website use

2.1 You can use the CACHE Alumni website provided you comply with our Terms and Conditions.

2.2 All content on the CACHE Alumni website is our property. Except as may be permitted by law, notwithstanding contractual prohibition, you may not reproduce, modify, copy, de-compile or reverse engineer any of the materials, software or content on the website without our written permission.

2.3 You do not have the right to use the CACHE Alumni or CACHE logos.

2.4 It’s your responsibility to ensure your device system meets all the necessary technical specifications to enable you to download and use the website.

2.5 On occasion we may restrict access to certain features, parts or content of the website.

2.6 You must not use the CACHE Alumni website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

2.7 You must not use the CACHE Alumni website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

2.8 You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this website without our express written consent.

2.9 Other than personally identifiable information, which is covered in our Privacy statement, any material you transmit or post to the website shall be considered non-confidential and non-proprietary. NCFE shall have no obligations with respect to such material.

2.10 Each registration is for a single user only. NCFE does not permit you to share your user name and password with any other person or persons.

2.11 Users are reminded that responsibility for the security of their passwords rests with them.

2.12 NCFE reserves the right to remove any information or user accounts or block access to the CACHE Alumni website at its discretion.

3. Intellectual property rights

3.1 CACHE Alumni Website

3.1.1 All intellectual property rights in or relating to the website (including our text, graphics, software, photographs and other images, videos, sound, trademarks and logos) are owned by us or our licensors. Except where you are given a non-exclusive licence to use the intellectual property rights that you need to enable you to use the website in accordance with these Terms and Conditions, you are not given any rights in respect of the intellectual property rights owned by us or our licensors and you acknowledge and agree that you do not acquire any ownership of, or other rights in relation to, any such intellectual property rights by virtue of using the website.

3.2 External links

3.2.1 The CACHE Alumni website includes links to other websites which we don’t control. We have no responsibility for the content, privacy policies or operation of such linked website(s), or for anything provided (or not provided) by the third parties controlling such linked websites.

4. Privacy

4.1 We may collect personal information about you through your use of the CACHE Alumni website. All information that we collect about you is subject to our Privacy Statement.

5. Limitations on liability

5.1 Nothing in this clause 5 or otherwise in these Terms and Conditions shall exclude or limit our liability for:

5.1.1 fraud or fraudulent misrepresentation;

5.1.2 death or personal injury caused by our negligence;

5.1.3 any other liability to the extent the same may not be excluded or limited as a matter of law.

5.2 None of these terms restrict any of your statutory rights. For further information about your statutory rights, contact your local authority Trading Standards Department or Citizen’s Advice Bureau.

5.3 We do not take any responsibility for any loss, damage, expense or costs which may arise through the use of the CACHE Alumni website.

6. No Warranties

The CACHE Alumni website is provided “as is” without any representations or warranties, express or implied. We make no representations or warranties in relation to this website or the information and materials referred to or linked to on this website.

7. Applicable law

7.1 Your use of the CACHE Alumni website is governed by these Terms and Conditions and construed and enforced in accordance with English law. Disputes arising from your use of the website and the services we provide are subject to the non-exclusive jurisdiction of the courts of England.

8. Assignment by us

8.1 You agree that we may assign any of our rights and/or transfer, sub-contract or delegate any of our obligations under these Terms and Conditions. These Terms and Conditions are personal to you and you may not assign any of your rights or transfer, sub-contract or delegate any of your obligations under these Terms and Conditions.

9. No waiver

9.1 If we delay exercising, or fail to exercise or enforce any right available to us under these Terms and Conditions, such delay or failure does not constitute a waiver of that right or any other rights under these Terms and Conditions.

10. Force majeure

10.1 We won’t be liable to you for any lack of performance, or the unavailability or failure, of our applications or our services, or for any failure by us to comply with these Terms and Conditions, where such lack, unavailability or failure arises from any cause reasonably beyond our control.

11. Third party rights

11.1 Nothing in these Terms and Conditions confers on any third party any benefits under the provisions of the Contracts (Rights of Third Parties) Act 1999.

12. Contacting us

12.1 Please submit any questions you have about these Terms and Conditions by email to [email protected], or write to us at:

Q6 Quorum Business Park
Benton Lane
Newcastle Upon Tyne
NE12 8BT

Please quote CACHE Alumni in the heading to your correspondence so that it reaches the correct person.

Specific Disclaimer

Please note that becoming registered on the CACHE Alumni site does not in any way verify the qualification that you entered in order to gain approval – it only verifies that we have a record of you being registered with us.

To request proof of a CACHE qualification please visit http://www.cache.org.uk/Qualifications/Pages/Verifying-a-Qualification.aspx

For replacement certificates please visit http://www.cache.org.uk/Learners/Pages/Obtaining-Replacement-Duplicate-Certificates.aspx

Users who successfully apply for a replacement certificate get 12 months’ free membership to the CACHE Alumni website.